One-click copying not working after a software update or on a new computer

The most probable source of this problem is the following:

Adobe has recently (October 2008) released a new version of the Flash player (we use it for one-click copying since it is the only way how to access the computer clipboard that is browser-independent). But in this new version, the possibilities of the clipboard access are restricted for security reasons and so one-click copying does not work through Flash player 10.

However, it works with Flash player 9 and for IE and Firefox, there is a possibility how to access the clipboard without Flash (however, not so user-friendly in case of FF, see below). We have adjusted the javascripts used for one-click copying so that they can use the non-flash variants of one-click copying in IE and FF as well as the copying using the Flash 9 (if it is present).

What does this all mean?

1. In Firefox (and relative browsers) and Internet Explorer, the one-click copying will work well, no matter what Flash version is present. For Firefox, one security setting has to be set (the procedure is described below)
2. In other browsers (e.g. Opera) the one-click copying will work only in combination with Flash 9 (or lower)

How to set Firefox to enable the non-flash copying:

1. write "about:config" in the address bar
2. click "I will be careful, I promise"
3. put "signed.applets.codebase_principal_support" into the 'filter' box (we want to change the browser property with this name)
4. double-click on the value "false" should change it to "true"
5. when clicking a copy-icon in SkE concordance, a dialog window appears telling that a script is trying to get some abilities; tick "Remember this decision" and "Allow"
6. restart Firefox

after this is done, one-click copying should work in Firefox in the same way as it did before with the Flash player 9.

Finally, general possible solutions are:

1. downgrade the Flash player to version 9 in your browser
2. use IE or Firefox with the setting described above